Your concierge is waiting
WPConcierge is a concierge-level service, which means we strive to take care of everything you need – sometimes even before you recognize you need it! We’re available during normal American business hours but we’re always monitoring your site for uptime and are prepared to respond to emergencies. Our concierge approach doesn’t stop there! We also focus exclusively on making sure you don’t need to have any technical experience to own a website.
No technical chops required
With WPConcierge, whether you’re a power user or a technical n00b doesn’t matter – we have you covered. Other companies require you to understand complex terms like “DNS” and “domain hosting” or “web server”. Not here – we take care of everything for you so you can focus on what matters: your business.
Need to reach us? You can simply email, call or text us! We’ll be there for you, and if there’s an emergency, we’ll get it taken care of immediately. No waiting around, using a convoluted ticketing system, or having to speak technical jargon.
Maximum impact, minimum risk
WordPress is the world’s most popular Content Management System – and that’s for good reason. But that also means it’s constantly under attack. Between hackers who exploit vulnerabilities to hack your customers to script kiddies who look for ways to take you down or compromise your website just for fun, your website has to withstand a lot.
We take care of all that for you so you can rest easy. We make sure your site is fast, accessible, and safe. If it is compromised we’ll drop everything to get it back to the way it was. And with routine backups, we can quickly restore your site to an earlier time.
Unlimited small jobs.
That’s right – unlimited means unlimited. Need a plugin installed and configured? Done. Need content uploaded or graphics changed? Also done. No extra cost.
We define a small job as something that an expert can take care of in under and hour. Occasionally, we’ll take care of slightly larger tasks as well. If you’re unsure about whether something is a “small job” just reach out! In the event that it’s bigger than you expect, we’ll be sure to let you know and discuss next steps. We’re your single point of contact for all things related to your website – and we’ll take care of it for you!
Yes, we take care of that.
What happens if you need something bigger taken care of? We do that, too. We have trusted partners in the WordPress space that take care of things like complete site overhauls, search engine optimization and more – and we’ll gladly manage the entire process for you so you never have to worry about whether someone is doing the right thing for your website.